rb88 Privacy Policy

Introduction

rb88 ("we", "us", "our") operates the website https://rb88.cam and is committed to protecting the privacy of all registered users and visitors from Bangladesh. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this policy carefully before registering an account or using any of our services.

By using our platform, you acknowledge and agree to the data practices described in this Privacy Policy. If you do not agree with the terms set out here, please discontinue use of our services. This policy applies to all services offered by rb88, including cricket betting, live casino, slots, and crash games, accessible via bKash, Nagad, Rocket, Upay, and major Bangladeshi banks.

Information We Collect

We collect information to provide you with a secure, personalised, and fully functional gaming and betting experience. The categories of data we collect are outlined below.

Account Registration Data

• Full name and date of birth (to verify you are 21 years of age or older)
• Email address and mobile phone number
• Username and encrypted password
• Residential address (city, district, division — e.g. Dhaka, Chittagong, Sylhet)
• National ID (NID) or passport number for KYC verification when required

Financial & Transaction Data

• Mobile banking account numbers used for deposits and withdrawals via bKash, Nagad, or Rocket
• Bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank transfers
• Deposit and withdrawal history, transaction timestamps, and amounts in BDT (৳)
• Bonus claim history, rollover records, and wagering requirement completion status

Technical & Usage Data

• IP address, device type (Android/iOS), browser version, and mobile carrier
• Session duration, pages visited, game sessions played, and betting patterns
• Log data including access times (Bangladesh Standard Time, UTC+6) and error reports

How We Use Your Information

The data we collect is used strictly for the following purposes. We do not use your personal information beyond what is necessary to deliver our services:

• To create and manage your rb88 player account and verify your identity in accordance with responsible gaming standards
• To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and linked Bangladeshi bank accounts
• To provide customer support, resolve disputes, and respond to your queries through our support channels
• To send you relevant promotional communications, bonus notifications, and platform updates — only with your consent
• To detect and prevent fraudulent activity, money laundering, and unauthorised account access
• To improve our platform, personalise your gaming experience, and analyse usage patterns to enhance our services

Where we rely on your consent to process personal data for marketing purposes, you have the right to withdraw that consent at any time by contacting us at [email protected]. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

Sharing Your Information

rb88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information only in the limited circumstances described below:

Service Providers

We engage trusted third-party companies to assist in operating our platform — for example, payment processors (bKash, Nagad gateway partners), KYC verification providers, and analytics services. These parties are contractually obligated to handle your data securely and only for the purposes we specify.

Legal Obligations

We may disclose personal data where required by applicable law, regulatory authority, court order, or to protect the rights, property, or safety of rb88, our users, or the public. Any such disclosure will be limited to what is strictly necessary.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred to the acquiring entity, subject to the same data protection commitments outlined in this policy. We will notify you of any such change via email or a prominent notice on our platform.

Payment Data & Security

rb88 takes the security of your financial information extremely seriously. All deposit and withdrawal transactions processed through bKash, Nagad, Rocket, and Bangladeshi bank gateways are handled over encrypted connections. We apply SSL encryption to all data in transit and maintain strict access controls to financial records stored on our servers.

We do not store complete card numbers or mobile banking PINs on our systems. Payment credentials are tokenised and handled in compliance with industry security standards. If you suspect any unauthorised transaction on your rb88 account, please contact our support team immediately at [email protected].

Cookies & Tracking Technologies

rb88 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytical data about platform usage. Cookies are small text files stored on your device when you visit our website.

Essential Cookies

These cookies are strictly necessary for the website to function and cannot be switched off. They are set in response to your actions such as logging in, setting privacy preferences, or filling in forms. Without these cookies, core services such as account login and transaction processing cannot operate.

Analytics Cookies

We use analytics cookies to understand how users interact with rb88 — which games are most popular, how long sessions last, and which pages generate the most engagement. This data is aggregated and anonymised; it does not identify you personally. The insights help us continually improve the platform for Bangladeshi players.

Managing Your Cookie Preferences

You can control and manage cookies through your mobile browser settings. On Android Chrome, navigate to Settings > Site Settings > Cookies. On Safari (iOS), go to Settings > Safari > Block All Cookies. Please note that disabling essential cookies may affect the functionality of certain features on rb88, including account login and payment processing.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, or reporting requirements. Account data is generally retained for the duration of your active account and for a defined period thereafter to comply with applicable record-keeping obligations.

Transaction records and financial data may be retained for up to seven (7) years in accordance with standard financial record-keeping practices. Once your personal data is no longer required, we will securely delete or anonymise it so that it can no longer be associated with you.

Your Rights as a User

rb88 respects your rights over your personal data. Subject to applicable law, you have the following rights regarding the personal information we hold about you:

• Right of Access — You may request a copy of the personal data we hold about you at any time.
• Right to Rectification — You may ask us to correct inaccurate or incomplete personal data.
• Right to Erasure — You may request deletion of your personal data where there is no compelling reason for its continued processing.
• Right to Restrict Processing — You may ask us to suspend the processing of your data in certain circumstances.
• Right to Data Portability — You may request that we transfer your data to another service provider in a structured, commonly used format.
• Right to Object — You may object to the processing of your personal data for direct marketing purposes at any time.

To exercise any of these rights, please contact our Data Protection team at [email protected]. We will respond to your request within a reasonable timeframe. Please note that certain rights may be limited where we have a legitimate legal basis to continue processing your data.

Children's Privacy

rb88 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe your child has provided personal information to rb88, please contact us immediately at [email protected] so that we can take appropriate action to delete that information from our records.

Age verification is a mandatory step during account registration at rb88. We require users to confirm they are 21 years of age or older before accessing any betting or gaming features on our platform. This is in line with responsible gaming standards and our commitment to protecting minors from online gambling.

Third-Party Links

Our platform does not contain links to external third-party websites. All navigation within rb88 remains on our own domain. However, payment gateways such as bKash and Nagad operate on their own platforms and are governed by their respective privacy policies. rb88 is not responsible for the privacy practices or content of any third-party payment provider's own interface. We recommend reviewing the privacy policy of any payment service you use to fund your rb88 account.

Changes to This Privacy Policy

rb88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform functionality. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email or through a prominent notice on the platform.

Your continued use of rb88 following the posting of any changes to this policy constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. The most current version of this policy will always be available at https://rb88.cam/privacy-policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way rb88 handles your personal data, our team is ready to assist you. We aim to respond to all privacy-related enquiries within 5 business days.

You may reach our Data Protection and Support team by email at the address below. Please do not share sensitive account credentials (passwords, PIN numbers) in any email correspondence.

[email protected]